What each user role means and how do they work.
There are a number of different User Roles available within RefNow. The following describes how they work:
User Role
Create new Reference requests.
View Reference Requests of people within the same team.
Team Admin Role (An Admin of 1 specific team)
Create new Reference requests.
View Reference Requests of people within their team.
Edit users in their team.
Add new users to their team.
Make users in their team a Team Admin.
Manage Question Profiles in their team only.
Add Question Profiles to their team only.
Super Admin Role (An Admin of the total organisation)
Create new Reference requests.
View Reference Requests of all users within the organisation.
Edit all users in the organisation.
Add new users to the organisation.
Make any user a Team Admin.
Make any user a Super Admin.
Manage billing for the organisation.
Manage subscriptions and credits for the organisation.
Edit the organisation name.
Create and manage Teams for the organisation.
Create Question profiles for all teams
View Question profiles for all teams