How to edit how often reminders are being sent out
You can edit the dates of how often you would like reminders to be sent out when submitting a reference request.
Login to the RefNow portal
Click New Request
Click Edit Reminders and change the reminder frequency settings. You will have the chance to edit when you would like to have the first, second, third and fourth reminder sent out.
Click Save
If you wish to change the overall default setting of when reminder messages are sent out for all of your references, please contact us.