RefNow Inbound has an exciting feature that allows you to easily spot any possible duplicate data for an employee.
A Duplicate is detected when 2 or more rows have exactly the same value for: NI/Taxid Number and Start Date. This means that you have 2 rows which represent the same employee (because the NI/TaxID is the same for them) and they both have identical start dates (meaning they likely have the same role).
To access the report displaying your duplicates:
Login to the RefNow Portal
Click on the Inbound menu, and then select Manage
From the Menu in the top left corner, choose Duplicates Report
If duplicates are found, you will be presented with a list showing the Start Date and the Count of how many duplicates were found.
Simply click on a row to expand and view the duplicate records. By clicking the View/Edit button, you will be taken to a page where you can edit or delete the record.
