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Yoti - Step-by-Step guide

Written by Poppy Wooddissee

Yoti/RefNow – Step by Step guide:

When you click ‘Verify my Identity’, it only takes about five minutes to create your Yoti.

1. Download the free Yoti app on your smart phone from the App Store or Google Play store.

2. Click ‘Get Started’

3. Press 'Yes' when it asks if someone has asked you to use Yoti

4. Press 'Scan a QR code' and scan the QR code on your computer screen

5. Press 'Continue' to complete your share with RefNow and start the upload process

6. Press 'Continue' to start Step 1

7. Confirm your country and age range

8. Continue through and add your mobile number

9. Create your unique PIN

10. Continue through and scan your face

11. Continue through and press 'Add details'

12. Press 'Add Missing Details'

13. Select 'Add an official ID Document'

14. Select 'Add passport' - please note Drivers Licenses are not accepted as official documents for employment history checks

15. Select 'Start Scan' and follow instructions for scanning your Passport photo page

16. Select 'Start Scan' again and now scan the front cover of your e-Passport

17. If completed correctly, you will be told your Passport is now under review

18. Now take a photo of your face

19. Once your details are added, select 'Continue' - This confirms you have completed the process

20. Once your details have been submitted, you may see this message below if the original Yoti requested has expired past the time limit.. Just select 'Scan again'

21. Select 'Scan' at the bottom of the page

22. Find your email from RefNow, press 'Complete Referee Details' which will look similar to this below image:

23. Select 'Verify with Yoti'

24. Scan the QR code on your computer screen

25. Finally, send off your details and sit tight whilst everything is verified

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